Frequently Asked Questions (FAQs) — 26 Farms
Got questions? We’ve got answers! If you can’t find what you’re looking for below, feel free to reach out to our team at contact us page.
Yes. All our products are grown, harvested, and packaged following strict natural and pesticide-free farming standards. We work directly with certified organic practices to ensure zero synthetic chemicals or adulteration.
We use food-grade, eco-conscious packaging (such as airtight glass jars and eco-friendly pouches) designed to protect natural aromas, oils, and nutrients without using artificial chemical preservatives.
Store all dry products (like honey, jaggery) in a cool, dry place away from direct sunlight and moisture. Ensure jar lids and pouches are sealed tightly after every use.
We pack and ship fresh orders daily!
- Standard Delivery: Typically takes 2 to 4 business days depending on your location.
- You will receive a tracking link via email/SMS as soon as your order leaves our farm.
Shipping fees are calculated at checkout based on package weight and location. We also offer Free Shipping on qualifying minimum order amounts!
Yes! Once your package is dispatched, we send you a confirmation message with a direct tracking link so you can follow your delivery in real-time.
We accept all major Credit/Debit Cards, Net Banking, UPI / Mobile Wallets, and Cash on Delivery (COD) (if enabled for your location).
100% secure. All online transactions are processed through encrypted, SSL-certified payment gateways. 26 Farms never sees or stores your complete credit or debit card details.
We offer a 100% Full Refund or Free Replacement if your order arrives damaged, broken, spoiled, or incorrect.
Simply take a photo/video of the damaged product and email it along with your Order Number to contact us via WhatsApp within 48 hours of delivery.






